Managed IT · Monitoring · Support
Managed IT that reduces noise and keeps things stable.
We look after your devices, users, and core systems so you're not spending your week chasing weird issues. Practical standards, proactive maintenance, and support that actually closes the loop.
Best for
- Businesses that need predictable support and response
- Teams tired of “it works on my machine” IT
- Owners who want less downtime and fewer surprises
- Sites growing, moving, hiring, or upgrading
Not sure if MSP is right?
Ask us →What we manage
Managed IT is not “unlimited helpdesk”. It's ongoing maintenance, standards, and support that makes your environment calmer over time.
- Endpoints: device standards, onboarding/offboarding, policy, updates, and health.
- Users & access: accounts, permissions, MFA, and common identity hygiene.
- Core services: Microsoft 365, email, file access, and the boring stuff that matters.
- Security basics: baseline hardening, patching, and visibility into issues.
- Backups: coverage checks and restore confidence (not just “it says success”).
What you get
Fewer recurring problems, a supportable standard, and someone actually watching your environment.
How we work
We prioritise stability first, then improvements. We document what we touch, and we keep it maintainable.
Boundaries
Projects, major upgrades, and out-of-scope systems are scoped separately so it stays fair and clear.
Common work we do under Managed IT
These are the day-to-day realities that keep businesses running.
Monitoring and alerting
We watch the basics: endpoints, storage, backups, and common failure patterns.
Onboarding and offboarding
New starters, leavers, access changes, and keeping permissions tidy.
Incidents and outages
When something breaks, we triage fast, fix properly, and reduce the chance it happens again.
Device standards
Baseline setup, policies, patching, and making endpoints predictable to support.
Documentation
Simple, usable documentation: admin access, key systems, and what's where.
Health reporting
Clear reporting and recommendations without turning it into a sales pitch.
How onboarding works
We keep it simple, then stabilise and improve.
Discovery
We confirm users, devices, key systems, current pain points, and what “good” looks like for you.
Baseline
We implement a sensible standard: patching, monitoring, identity hygiene, and the basics that reduce incidents.
Ongoing support
Tickets, maintenance, improvements, and reporting. Over time the environment becomes quieter and easier to run.
FAQs
Clear answers, no fine print hiding in the shadows.
Do you do 24/7 support?
We can provide after-hours support arrangements. Most clients start with business hours and add coverage where it matters.
Can we keep our current IT provider for some things?
Yes. We can split responsibilities as long as scope and access are clear. If it gets messy, we'll tell you early.
Is cybersecurity included?
Managed IT includes sensible baseline hygiene. For deeper security work (policies, risk, advanced controls), we scope cybersecurity separately.
Related services
These pair naturally with Managed IT when you want better control and fewer surprises.
Microsoft 365
Identity, email, security basics, device management, and clean tenant admin.
Learn more →Cybersecurity
Risk reduction, vulnerability management, incident readiness, and practical security uplift.
Learn more →Backups & DR
Backups you can restore, plus planning and testing so you're not guessing in a crisis.
Learn more →Want IT that feels boring (in a good way)?
Book a consult and we'll map your current setup, priorities, and a sensible next step.